HCS-475 University of Phoenix – The Director Team at St. Francis Nursing Home has been asked to create and implement a program to retain nurses. Nursing staff
QUESTION
Case Scenario 1
The Director Team at St. Francis Nursing Home has been asked to create and implement a program to retain nurses. Nursing staff collectively felt that their administration did not fully understand a nurse’s job duties and did not provide a way for the nurses to share their concerns about the work environment. Morale is low, and nurses have been resigning at a rapid pace. They are currently at a turnover rate of 22%.
Your facilitator will assign a case study scenario from the Week Five Case Studies document. You are a new manager appointed to find a solution to the challenges presented in the scenario.
Use the steps of the decision-making process regarding your assigned scenario.
Create a 7- to 12-slide Microsoft® PowerPoint® WITH SPEAKER NOTES presentation that addresses the following:
- Identify the purpose.
- Identify the challenges of being a manager.
- Set the criteria.
- Explain the goals you want to achieve as a manager.
- Weight the criteria.
- Explain the goals in order of importance as a manager.
- Seek alternatives.
- Analyze alternative tools a manager can use to motivate staff.
- Analyze how a leader can use these tools to motivate staff.
- Explain how leaders and managers motivate staff differently.
- Explain tips managers can use to empower staff.
- Test alternatives.
- Analyze how positive modeling can be used in this scenario and the alternatives available for modeling.
- Analyze how managers can incorporate mentorship into daily responsibilities.
- Troubleshoot.
- Explain how to address resistance from staff.
- Explain the issues that may impede the achievement of goals.
- Evaluate the action.
- Evaluate how goals will be measured to ensure success.
- Analyze the ethical considerations in leadership and management.
- Explain other management decisions that must be considered in the scenario to improve employee morale.
- Analyze how the success of the decisions will be measured.
ANSWER

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