Process and support

In the past there had been challenges with the of stability of services at CreditCorp Inc. which is a fictitious multinational financial services provider having presence in many countries all over the world. The old IT infrastructure on which the services are currently hosted is crumbling down. The company has put in place new IT infrastructure to replace the old IT infrastructure. CreditCorp Inc. now wants to move all the services from old infrastructure to new infrastructure.

You have been put in charge of this transition.

Question 1. Your job is to create a request for change (RFC) to move the services to new infrastructure. In your RFC, address all the 7 R’s of change management. Assume that you are going to present it to change advisory board (CAB) and they are going to ask you these questions.

Question 2. What kind of release would you have? Big Bang vs. Phased and why?

Notes:

1. This is an individual assignment
2. Write your class, name and student ID on the top of first page
3. Assignment should not be more than 3 pages
4. Submit your assignment through Blackboard