Communication Needs Analysis

Design a communications training program to improve your Virtual Organization’s communication process during your stated crisis.

Assemble your training plan in the format of your choice: a 1,150- to 1,400-word paper, a 15- to 20-slide Microsoft® PowerPoint® presentation with speaker notes, or a 10-to 12-minute video, or another multimedia application of equivalent content.

Identify three goals for your training program.
What communication skills are essential in order to effectively communicate before, during and after the crisis?
What training activities will you incorporate into your training program to reach your stated goals? Be specific.

Incorporate the following components:

Analyze your organization to determine what are its communication obstacles.
What is a needs and task analysis? Identify what improvements they indicate that needs to be incorporated in your organization’s communication process before, during and after a crisis.
Explain what research methodologies that you would use to assess the organization’s training needs. Why would they be effective?
How would you justify the cost of your training program? What would be the return on the investment (ROI) for your organization?
Justify your choice of a training facilitator, internal or external, or both?
Describe how you will assess the training program’s effectiveness. What tools would you use? Justify your selection?
Predict the short- (18 months) and long-term (3 years) outcomes that your training program would have on your Virtual Organization’s communication processes.

Include a minimum of six sources of which four are academic sources. Consider using textbooks/resources that you have used in your degree program. Most textbooks are not academic sources because they are not peer-reviewed.