Draft of External Communication

Overview: For Milestone Three, you will craft the external message that will be used to address the problem you identified in the case study.

To access the final project case study, “Research in Motion: Sincerely, a RIM Employee (A),” refer to the HBR course pack link in your syllabus. In doing so, you will specify the mediums you will use to deliver the message, explain why the mediums are important, and outline the target audience. Furthermore, you will explain how the message promotes the organization’s strategic goals.

Finally, identify potential sources of conflict that may arise as a result of your external communication. Consider the message you are communicating as well as the medium(s) used.

Prompt: Write a paper in which you discuss aspects of your external communication, as well as craft the actual message that you will use to address the problem you identified in the case study with your target audience.

Note: Be sure to include the actual external message within the body of your paper, to accompany part C. below.

Specifically, the following critical elements must be addressed:

III. External Communication

A. Determine the medium(s) that you will use to deliver your message and explain how you made this decision.

B. Define the target audience of your external communication. Include key factors and any cultural factors about this audience that you considered.

C. Craft the message that you will communicate externally and defend how the message promotes the organization’s strategic goals.

D. Identify potential sources of conflict that may arise as a result of your external communication. Consider the message you are communicating, as well as the medium(s) used.

Use the following rubric to help you address the critical elements appropriately.

Rubric Guidelines for Submission: Your external communication should be 4 to 5 pages in length with double spacing, one-inch margins, 12-point Times New Roman font, and adherence to the latest edition of APA formatting