Business Ethics; What Would You Do scenario

Read the What Would You Do scenario on page 81 of your textbook as provided below and answer the questions that follow:

Malaysia Airlines

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Malaysia Airlines is owned by individual investors and the Malaysian government, which took over the
company in 2014 after two mysterious jet crashes. The airline has lost money and struggled since that
time, going through three CEOs. The current CEO, Peter Bellew, is experienced in tourism and travel and
has been asked to cut costs and increase revenues. His strategy is to maximize the number of Malaysian
Muslims (who make up more than 60 percent of the population) flying to Mecca for hajj, the annual holy
pilgrimage and an obligation for all Muslims who are well enough to travel and can afford the trip. Bellew
plans to provide charter flights to make the pilgrimage easier on travelers.

Critical Thinking
• Describe the passenger stakeholder claims on Malaysia Airlines.
• Describe the government stakeholder claims on Malaysia Airlines.

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