Unit 1 Discussion

Chapter 1

1. Identify five ways in which patients can gain more controlled of their care.

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2. Think of an experience you, a family member, or a friend had with healthcare. Gauge the experience against IOM’s six aims, and identify any oportunity for improvement?

3. You are the CEO of a hospital and the local newspaper has run a story on “how bad healthcare is” How do you respond to the reporter asking you to comment on the situation?How do you respond to your employees?

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