Food/Beverage/Accommodation Management

FOOD THEORY (75%)

You have been asked to advise a local entrepreneur who wants to set up a trendy restaurant and bar in Birmingham City Centre. They have no experience in the hospitality industry and are looking to you as a graduate hospitality manager for guidance in the following.

1. They need to employ a food and beverage manager to manage the whole operation. Explain in detail what skills and qualities this person should have, justify your answer.

2. Advise on what type of food items they should include on their menu based on current trends. (Discuss 4 current trends)

3. Using the correct terms, explain the most appropriate style of food service that would suit the restaurant/bar.

4. The entrepreneur is very concerned about achieving at least 65% gross profit. Using the control cycle explain what control measures can be put in place to ensure there is control for both food and beverages.

5. Briefly outline the four criteria that the entrepreneur will have to meet in order to apply for a personal licence and why will it be necessary for them to become a personal licence holder?

When applying for the restaurant’s premises licence, what conditions will they have to say are in place for alcohol sales to take place?

Accommodation (25%)

Answer all 3 questions

1. Design a front office Registration Card that incorporates important information needed at arrival and satisfies all legal requirements.

2. Describe the cleaning process followed by a room attendant during the daily clean a hotel bedroom and bathroom including procedures relating to health and safety.
3. Briefly outline how the key types of maintenance can be grouped within the hotel operations giving one example of each.

Task Guidance

This is an informal report. Therefore, you do not need to include a title page or contents page. Also, you will not require an introduction or conclusion.

Marks are awarded for the questions answered, please indicate in your answer the number you are answering. Start with Food Theory as a sub-heading, answer the questions 1-5. Then put a sub heading accommodation and answer 1-3. You do not require an appendix.

There will be enough information within the lecture notes and recommended reading in the reading list to answer this question in full.

For guidance on this assignment, please access the assignment vodcast available through Canvas.